Set up your account and profile

Your workspace

Sign in using the method offered on the sign-in screen. If email verification is requested, follow the link in the message before returning to Vessel. Check your spam folder if it does not arrive.

Open Settings to review your profile and preferences. Use a recognizable name and current contact details so your team can identify the account. Keep your sign-in credentials private; invite teammates separately instead of sharing a login.

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Update profile details

The Your profile page contains the personal details attached to your account. Review your name and email address, then use Save changes after editing. If a field is unavailable or read-only, follow the sign-in or account recovery route offered for that account rather than changing to a second email address. A duplicate account can make your existing workspace appear empty.

The account panel also shows whether email verification is complete, your plan, and links to Manage plan & points, Workspace settings, and Brand & writing personas. Use the account panel to open the relevant area; profile details and workspace preferences are managed separately.

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Save and confirm a change

1. Open Your profile from the account area.
2. Check that you are in the intended account and workspace before editing.
3. Update the relevant profile field and select Save changes.
4. Wait for the save confirmation, then revisit the page to confirm the value persisted.

If the email address is wrong, first check whether it is editable in your profile. Some sign-in methods manage account credentials through their own provider. Use that provider's security controls when Vessel identifies Google sign-in, for example.

If you cannot sign in

Check that you are using the same sign-in method and email address as before. Follow the password recovery flow if applicable. If a link has expired, request another rather than repeatedly using the old one. If you belong to more than one workspace, check the active workspace before assuming content is missing.

Do not send a password, one-time code, or recovery link to a teammate or support contact. For a support request, share the email address on the account and the non-sensitive error message, but remove private sermon or member information from screenshots.

See Teams and permissions for shared work and Plan and points for account usage.

Prepare a team workspace

Before the first upload, decide whose account owns the work and who needs access. Use a name teammates recognize and an email address you can access. If a verification email is required, complete that step in the same account you intend to use for your projects. Team members should use their own invitations and accounts, so a departure or password change does not strand everyone else.

For example, the sample Harbor Community Church gives its communications lead an account and invites a reviewer separately. The reviewer checks the active workspace before looking for Sunday’s sermon. The team agrees on a title convention such as “Practicing Patience — Sunday” so the source is recognizable in a picker later.

Find the right setting

Profile preferences and account details are in Settings. Plan & points shows the current plan, balance, and storage usage. Team controls determine which actions a person can take. These are separate concerns: a person’s ability to see an item does not necessarily mean they can edit or restore it.

If a verification message is missing, check the address and spam folder, then request a fresh link if the flow offers one. If an item is missing after sign-in, check the workspace and account before creating a duplicate. For a continuing issue, record the exact error without sharing your password.

Next, upload a sermon, invite your team, or check your plan.

Keep recovery information current

Make sure the email address associated with the account is one you can still access. If you use a password, follow the sign-in screen’s recovery process when needed rather than creating a second account with a slightly different address. Duplicate accounts can make a healthy workspace look empty.

For shared work, an invitation gives a colleague their own access. Ask an owner or administrator to inspect the role if an expected action is unavailable. Check the active account and workspace again after accepting an invitation.