These Terms of Service (“Terms”) are an agreement between you and Vessel (“Vessel,” “we,” “us,” or “our”) governing your access to usevesselapp.com, our applications, APIs, tools, editors, storage, exports, public pages, and related services (the “Service”). By creating an account, purchasing a plan, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. Eligibility and authority
You must be legally able to enter this agreement. If you use Vessel for a church, ministry, company, or team, you confirm that you have authority to bind that organization and that invited users are authorized. You are responsible for accurate account information, credentials, invited users, and activity under your account.
2. The Service and AI outputs
Vessel provides AI-assisted workflows for sermon processing, writing, design, media production, translation, publishing, storage, and collaboration. Features, models, limits, integrations, pricing, and availability may change. AI outputs are drafts or assisted results—not professional legal, medical, financial, theological, copyright, or fact-checking advice. You must review outputs before publication or reliance.
3. Your content and permissions
You retain rights you already hold in audio, video, sermons, transcripts, images, documents, prompts, brand assets, and other materials you submit (“Your Content”). You represent that you have all permissions required to upload, process, transform, publish, and share Your Content, including speaker permissions, music and image licenses, scripture permissions where applicable, and consent for personal information.
You grant Vessel a limited, non-exclusive, worldwide license to host, copy, transmit, process, render, transform, cache, back up, and display Your Content only as reasonably necessary to provide, secure, support, and improve the Service and fulfill your instructions. We do not claim ownership of Your Content or your generated deliverables, subject to third-party rights and model/provider terms.
4. Public sharing and team workspaces
You control whether content is private, shared with a team, or published through a public page or shareable link. You are responsible for access permissions and for removing public content when appropriate. Workspace owners may control team access, retention, and content visibility.
5. Acceptable use
- Do not use Vessel unlawfully, deceptively, abusively, or to infringe rights.
- Do not upload material you do not have permission to process.
- Do not use the Service to create fraud, impersonation, harassment, malware, illegal instructions, or exploitative content.
- Do not bypass authentication, quotas, points, payment controls, safety measures, rate limits, or access restrictions.
- Do not reverse engineer, scrape, resell, benchmark publicly without permission, or extract models, prompts, source code, or private data.
- Do not interfere with infrastructure or attempt unauthorized access to another account or workspace.
6. Plans, subscriptions, points, and billing
Current prices, renewal periods, included features, storage, and points appear on the Pricing page or checkout. Subscriptions renew according to the disclosed billing period until cancelled. You authorize the selected payment provider to charge applicable fees, taxes, renewals, and approved changes. Points are usage units, have no cash value, are not transferable, and may be consumed by AI, transcription, rendering, storage, or other workloads. Actual usage may vary with file length, quality, model, and processing complexity.
We will not intentionally conceal material pricing or renewal terms. Cancel through the available account or billing flow before the next renewal. Cancellation normally stops future renewals but does not automatically reverse a previous charge.
7. Refunds
Refunds are governed by our Refund Policy. A refund is not guaranteed merely because you changed your mind, did not use the product as expected, or cancelled after billing. We may consider mistaken purchases, duplicate charges, technical failures, exceptional circumstances, and whether premium features or points were used. Nothing in this section limits non-waivable consumer rights.
8. Third-party services
The Service depends on third-party hosting, storage, AI, payment, communications, analytics, distribution, and integration providers. Their terms, privacy notices, outages, limits, and fees may apply. Vessel is not responsible for independent third-party services or content.
9. Availability, jobs, and data
Long-running jobs may be queued, delayed, retried, cancelled, or fail. We may credit or refund usage points for certain failed jobs under our operational rules, but this does not create a cash-refund promise. Maintain copies of important source files and exports. We may suspend or limit processing to protect users, infrastructure, or the Service.
10. Intellectual property
Vessel, its software, interfaces, branding, documentation, templates, and systems are owned by Vessel or its licensors. Except for the rights expressly granted in these Terms, no rights are transferred. You may use outputs and exports subject to Your Content, third-party rights, provider terms, and applicable law.
11. Suspension and termination
We may suspend, restrict, or terminate access for non-payment, breach, abuse, security risk, unlawful use, legal requirement, or operational necessity. You may stop using the Service or request account closure. Provisions that by nature should survive—content permissions, payment obligations, disclaimers, liability limits, indemnity, dispute terms, and enforcement rights—survive termination.
12. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE DO NOT PROMISE THAT IT WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, ACCURATE, OR SUITABLE FOR EVERY PURPOSE. WE DISCLAIM WARRANTIES NOT EXPRESSLY GIVEN IN THESE TERMS, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS, TITLE, AND NON-INFRINGEMENT.
13. Liability limits
To the maximum extent permitted by law, Vessel will not be liable for indirect, incidental, special, consequential, exemplary, punitive, lost-profit, lost-revenue, lost-goodwill, or business-interruption damages, or for loss caused by Your Content, third-party services, publication decisions, or failure to maintain backups. To the extent permitted by law, Vessel’s aggregate liability for claims relating to the Service will not exceed the fees you paid to Vessel for the three months before the event giving rise to the claim. Nothing excludes liability that cannot legally be excluded.
14. Indemnity
To the extent permitted by law, you agree to defend and indemnify Vessel and its personnel from claims, losses, liabilities, costs, and expenses arising from Your Content, your use of the Service, your violation of these Terms, or your violation of another person’s rights.
15. Governing law and disputes
These Terms are governed by the laws applicable to Vessel’s operating entity, without regard to conflict-of-law rules, subject to mandatory consumer protections in your location. Before formal proceedings, the parties should attempt good-faith resolution through legal@usevesselapp.com. The appropriate courts or dispute process will depend on Vessel’s registered entity and applicable law; counsel should insert the final entity, address, jurisdiction, and any required arbitration or consumer-dispute language before launch.
16. Changes and contact
We may update these Terms by posting a revised version and date. Continued use after the effective date means you accept the update where permitted by law. Questions: support@usevesselapp.com. Privacy matters: privacy@usevesselapp.com.